rite window complaints

verify whether or not your pro is properly licensed. We provide seasonal services as well as repairs and cleanings. Can't say enough about what a great job Phil did in installing. Great product and warranty. Rite Window provides window, door, roof, shower, and bath system installation services. As our customers say in online reviews about our company, we provide a uniquely relaxed buying experience. The owners of Rite window Peter Devellis and Ted Castonguay formally operated under other window company names. I would recommend these windows to anyone. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. My wife said the tech demonstrated how they all have play and need it for expansion. Thank you great company those two guys who came over for the job Vinny and John were awesome professional, nice and clean I m very happy with my new windows and my storm doors, what a great experience. Built-Rite Window consumer reviews, complaints, customer service. Ted is very talented and his contributions to our company have been immense. Windows, doors roofing, siding, decks, porches, awnings, railings. No drafts this winter. All rights Reserved. Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. But overall happy with the outcome. Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". Say we owe over $22,000.00 for the rest of their so called contract !!!!!! The installers (Joe & Dan) were friendly, and very professional. Dealing with this company was a pleasure from start to finish. Do your own research using online ratings, reviews and through phone interviews before hiring a company. I have to say that Matt, Dave and Rich were amazing! They did a fantastic job. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. Advertisers above have met our BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I was unaware of that was the answer we got. Our deck was a mess and we needed to sweep and then hose down after. Built-Rite Windows Useful. I appreciate their Informative, no pressure sales approach. If you have concerns that a pro in our network doesn't meet these standards, please. Pleasant and professional. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Rite Window. Thanks to this information, I will purchase from Rite Window. I would recommend Rite Window to my friends. Having 27 windows replaced is no easy task. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. We apologize for the misunderstanding. Read More, Custom residential and commercial awnings manufactured and installed. Very happy with the finished product. You, Jerry C. said: I was startled to see some water damage in my upstairs bathroom and, Dongshin K. said: After reading reviews about Ten's works here on Yelp, I decided to, L K. said: I called Farzam because of the reviews I read here on Yelp and was not, 128 Plumbing, Heating, Cooling & Electric, Gary C. said: I was thoroughly pleased and impressed by the attention to detail by, Angela K. said: We have been homeowners for 48 years and have had both good and bad. Thanks to this information I will not buy from Rite Window. For example, buyers should beware of any online post where the author remains anonymous. We expect to be called out if we fall short on our performance, and in those situations we do all we can to make things right. Window & Door Magazine has announced their 2017 Dealer of the Year Award Winners and AVI won the award for Overall. Areas of Coverage: Rite Window services are available across the greater Boston metro area. Excellent workmanship professional installers! Thank you for your consideration. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. Received a contract addendum on 9/7 with the correction. As long time home owners we have yet to have a perfect experience with a job. The wrap job on the frames looks amazing and the clean up was perfect. Rite Window is best known for providing excellent customer service and reasonable prices. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. The process was quick and easy and the windows came in earlier than promised. We use a third-party vendor to conduct a criminal records search in the state in which the business owner or principal works. From beginning to end wonderful Continue reading . Check, Visa, MasterCard, American Express, Discover, Financing Available. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. (With no "D" or "F" grades). . Cleanup was minimal. There goes your warranty when your window craps the bed. Transferable warranty to next homeowners also a plus. Access the headquarters listing for Rite Window. Honest and Straightforward Continue reading . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . I found every aspect of this process of window replacement easy with Rite Windows. They went above and beyond what i expected. Ripoff Report | Rite Windows complaints, reviews, scams, lawsuits and Our compliments to the installers (Dave & Carl) they got to all done in one day with no issues. The service was very good. This worker was so unprofessional and his attitude was uncalled for. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! All honest feedback is posted - good or bad. If there is anything we can do to assist you further or change your mind, please give us a call at 866-217-9582 or email us at cs@windownation.com. Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. Rite Window services are available across the greater Boston metro area. If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. 3 Best Window Companies in Boston, MA - ThreeBestRated In addition, the company currently maintains an A+ BBB rating on over 130 reviews. From the very beginning Rite Window stayed true to its reviews. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. I highly recommend Rite Window! Hiding negative complaints is only a Band-Aid. And on time . Could you enlighten me? They were professional, friendly and cleaned up after themselves! Thank you. I called with some questions about installing new windows and they were very helpful. Installation Took Just a Day Continue reading . Once your project is underway, our factory-certified installers work efficiently to finish your installation on schedule. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. He actually cursed and complained he had no patience for this jobwell I am the customer I didnt screw it up so why do I deserve your disrespect. Our energy expenses went down dramatically. From my first encounter with the Rite Window Salesman, to the last RW employee who came and installed the windows, I had a strong feeling that I chose the right company. A Fantastic Bath Experience Continue reading . I must give credit to you though for contacting me and coming back out to address the problems again. Your opinion matters! We love being able to have a cross breeze in our living room again. BBB Business Profiles are subject to change at any time. Thank you. Very happy with products Continue reading . We ordered a tub to shower conversion. 05:32 PM. Delighted with the Rite choice Continue reading . RITE WINDOW - 72 Photos & 69 Reviews - Woburn, Massachusetts - Windows Installation - Phone Number - Yelp Rite Window 69 reviews Claimed Windows Installation, Roofing, Door Sales/Installation Closed 8:00 AM - 7:00 PM Hours updated 2 months ago See hours Write a review Add photo Share Save Photos & videos See all 72 photos See All 72 Built-Rite Window Corp. Installers were friendly and professional. Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. Not much for a big company, but this is a tiny company. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. As a matter of policy, BBB does not endorse any product, service or business. On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews. Although please do not sell my contributions short. I had Rite Window install replacement windows (20 total) earlier this month. Replacement windows are a bit of a misnomer though. Working at Rite Window: 5 Reviews Review this company. Ripoff Report | Rite Windows Review - Woburn, Massachusetts From the salesman to the guys putting the windows in they were very friendly but very professional. I filed a complaint on 4/11/22 against HomeRite. Specializing in Roofing, siding, and gutter services. I can understand not wanting to take the time to quote for a "prospective buyer" but not being willing to work with customers who have signed purchase and sales for rehab loans is an entire segment of the home buying industry that is be disregarded. (wink) Enough said. I do think that they could have used another guy for such a big window. I think, their prices are good. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. Search the Chamber Directory of over 30 Million Businesses Nationwide! The work was done well and they kept the house clean as they went! A second tech came out and said the windows needed play. Excellent from start to finish. This equates to a 4.34 out of 5 star rating on average. Good product. Get Rite Aid reviews, rating, hours, phone number, directions and more. Location. Born with a silver spoon in his mouth. Would use them again. We had a very informative salesperson! Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. They say they stand behind their product and they really do. We pride ourselves on the quality work we provide, while delivering great customer service! Rite Window of Woburn, MA | Reviews from GuildQuality Customer Surveys One worker smoked cigarettes the entire time and our house smelled of second hand smoke for 2 days after (we do not smoke). Learn More Ready to Get Started? Getting new windows was EASY!! ;)) I would recommend Rite Window, and in fact I have already. Rite window was Alright! I called and was told nothing they can do. Windows are crystal clear and easy to use. I would truly recommend All Rite to everyone. Instillation was done smoothly and clean-up was impeccable ! How those businesses take care of those complaints is what separates good businesses from the rest. Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. I was referred by a neighbor who is also very pleased with their windows. Knowledgeable about their job. I was very happy with installation team. May 19 2009. Rite Window - Woburn, MA 01801 - guildquality.com Consent is not a condition of purchase. Best Replacement Window Buying Guide - Consumer Reports The best part is that all of our windows were replaced in one day. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. The installers were very respectful of our property as well as being very courteous. Dave and Carl did a wonderful job. They were very professional, communicative, paid great attention to detail, and left the work site clean. Excellent product service and installation. I felt so happy through out the whole experience. We are happy we went with them. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. First lets set the record straight about the roof. The best customer service experience Ive had in a long time. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. Truly a Team. See below for more detailed descriptions and customer feedback on Rite Window. Rite WIndow great service, installation and professional staff. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. Rite Window rocks!! We publish all of the reviews we receive: positive and negative alike. The job was a little more complicated with some custom cuts and the metal trim around the outside of each window. The windows look fantastic, we can already feel the difference of having new windows installed. The price was very reasonable for an excellent product. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. Help your neighbors make an informed decision. I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. The windows were a bit more then another advertised company BUT we could definitely see a difference in the qualify and look of the windows. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 207 Jacksonville, FL 32216-4041 Visit Website (904) 296-2515 Want a quote from this business? I was more impressed with Pauls work ethic than I was with the in creditable finished product. I am not writing to complain or to provide a review. We also repair/replace broken or failed units of glass, screens, and patio doors. We went over the work when completed and Christian showed me how to work the windows for cleaning. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. Contact us today and schedule a free consultation. The last window was installed in the rain with not a drop of water entering the structure. 14 windows installed in less than 5 hours! No other brands are offered. BUILT-RITE WINDOW CORP Reviews - Toms River, NJ | Angi Would highly recommend. I am just looking for a better understanding. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. Definitely worth the investment. Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida. When the window came in, John had Artie do the installation. They were very good! We got our new windows a week ago, they look great and after a week of heavy rains no leaks. The project was completed within the time frame we were told. I had a good experience. Custom residential and commercial awnings manufactured and installed. Well, all went fine until I got the first bill. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Rite Window Has been in the market Since 2000, this establishes that they are a trusted brand for years. Rite Window of Boston Founded 2001 With Angi since June 2010 4.8 (155) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 7 Roessler Rd Woburn, MA 01801 View larger map Description A balance of quality and price makes Rite Window the best replacement window value in New England. All our questions were answered and we set up a time for someone to come out and show us the windows. Nothing unusual. The windows look fabulous in comparison to my 100 year prior windows. The price was very reasonable for an excellent product. Please try again shortly. We require all users - pros and homeowners - to uphold our core values as outlined in our, Install or Replace an Asphalt Shingle Roof, Install or Completely Replace Vinyl Siding, Related Services Available from Other Pros >, Manslaughter/murder/homicide/vehicular homicide, Other felonies not listed above that occurred in the past seven years, Contracting without a license in the past seven years. Im still waiting for some minor repairs, but the entire process was well done. Rite Window Reviews: Rite Window is a leading home improvement company servicing the greater Boston metropolitan area. I checked the other 17 windows and none had any play. Had to have owner come out to fix the lousy job and here it is a month later one window still leaks as well as the foundation seal and the roof is now leaking so disappointed, Screen porch enclosed foundation sealed new storm door leaky roof sealed, awnings, roofing, replacement windows, doors. I recommended them to neighbors, and two neighbors got their houses done by this company. Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. The deck is big and its design on is really beautiful. We provide honest service without any hidden fees or high-pressure sales tactics. The work will begin as soon as we close. I cannot imagine a better guarantee of quick payment than a bank check from funds guaranteed to be available and waiting. Guildmembers can selectively publish these comments here on their profile page. Copyright 1997-2023 Ripoff Report. Fast they know what they are doing . Please note that HomeAdvisor does not confirm local licensing. This business is in an industry that may require professional licensing, bonding or registration. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Rite Window Reviews | Updated 2023 Reviews & Prices

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