ebikemotion error codes

Reduce the discharge speed or stop for a few minutes. Perhaps the best feature of the Navigation function is the ability to add waypoints. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. He successfully installed parts and battery. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. 0000009524 00000 n You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. When connected to the bike it charges the main battery when assistance is not being provided. Bikes ready for 48-hr dispatch. He had engineering degrees in Bachelors and Masters. This article gives you more insight on how to fix electric bike error codes with some quick solutions. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. The controller reaches its maximum level to tolerate the temperature indicated by. Also, with the help of the eBike app, you can see the details errors. Instead, a port located just above the bottom bracket provides easy access to charge the battery. The dealer can use any flash drive Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. 0000029939 00000 n The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. Solution: Turn off the ebike and remove the battery. The throttle may be loose or damaged. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. The eBike is outside of the permissible temperature range. <]/Prev 778070>> The top-tube mounted button indicates battery life at a glance via a simple traffic light system. At times this error can be linked to the internal controller or the motor. Ray. So, before we go for the electric bike error codes here are some general tips to solve these common problems. If you regularly use the companion app, you may see other colours appear on the control buttons. Contact us for further assistance. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? Kel Walker, Hi Alvin, Make sure the spoke magnet is in the right place, and its not twisted. Orbea gain pink flashing light after first charge : r/ebikes - reddit Upon your first time using it, youll encounter a login screen. Now the second bike had done the same thing after only one ride a few weeks ago. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. caring for your electric bike to find our top tips for maximising battery life. If you have previously registered with the older ebikemotion app you will still need to register. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. Its the power supply error of the electric bike. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Same as above but this time with the top tube mounted button. Short curcuit at power output. Check the wires of the pedaling sensor (PAS) and Motor Sensor. Just what sets these award-winning bikes apart from the rest? Find out here. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. The battery used on the bike produces higher than the required voltage. I got the issue yet again after a few months. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. (When the bike is stationary or descending). If pressed again the unit will vibrate twice to let you know that no assistance is being offered. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. 03. It may not display this or other websites correctly. If the problem persists, contact your eBike dealer. Ive luckily have not had any issues. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. Check point is in good condition. you have Bluetooth enabled on your phone. Bosch HMI & Drive Unit Manual. There are a few things to look over here. Ranjit. Also, the released dust particles from the brake levers can cause speed sensor error. Check the motor and peddling sensor cables. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Bikes ready for 48-hr dispatch. Connect the bicycle to the Dealer APP and check the battery voltage. 107 0 obj <> endobj Check wiring and the accessory connected to the light line. If the problem persists, contact your eBike dealer. With the app, you have a wealth of ride information at your fingertips. This can be very annoying if left on, be sure to turn it off! Check to find out if anything is blocking it or not. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. Cannondale Topstone Neo SL 2 Electric Bike | REI Co-op This section is intended for developers who are debugging system errors. Temperature sensor damaged. Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. One or more hall sensor cables could be disconnected or damaged. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Therefore the throttle will have the same speed level/grade limit set on the PAS. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. Can I ride faster than 15mph? Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South Ray For instance, if it is a less challenging climb, you may not need maximum assistance. Elizabeth Davis. This video goes over how to use the controller to get the most out of the bike. EBM App Activation 50 pts. If so, ensure the switch is on. Both have their advantages and disadvantages. HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z If the error persists, try a new charger.". Saturday: 10am5pm If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. 0000030299 00000 n Discharge the battery and then recharge it. A companion app is also available to download which displays such details on any smartphone. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. For a better experience, please enable JavaScript in your browser before proceeding. To learn more about the app and what it offers read our dedicated companion app blog here. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. It occurs when the controller gets to its maximum temperature level. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Bosch Active/Performance Line Charger Manual. It appears when the throttle is loose and cannot return to the initial position. With proper maintenance, these can be eliminated. What should I do if my treadmill is slipping? Each offers a set amount of torque as a percentage of the total amount per level. I need to update this post. Is there a site to buy parts for MZZK E Bikes? Right: Handlebar-mounted Trio control unit. Error codes tabled below could be different from ebike motion error codes. This is often referred to as electric bike error 5 If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. JavaScript is disabled. Switch off the eBike System. First 4 Steps to Fix Electric Bike Error Codes - YouTube Temperature too low during use. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. Please check the battery Pack connector. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream Seems to be a common problem. How to Troubleshoot an Electric Bike - eBikeling I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. Current sensor of the controller becomes damaged or disconnected. Check for any blockage or tear. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. Owner's Manuals - Electric - Cannondale Did the same thing you suggested here and it's back to normal. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. Fatal Error. Why not take on the Five Ferries Island Hopping Challenge like Jane. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Contact your eBike dealer. Bosch Intuvia Owner's Manual. Update files are available for remote repair, please contact CSG warranty. If the problem persists, contact your eBike dealer. This thing prevents the battery from working effectively. There you have the most commonly experienced electric bike error codes explained. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . Click the owl icon to create an account if you don't have one already. I have had a error code that shows itself on my ebikemotion app while riding. Please check the remote connector. If the problem persists, contact your eBike dealer. 0000002752 00000 n How do you change between the Cycling Modes when you are riding and you dont have a phone? There should be no LEDs lit up. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. Saturday: 9am6pm Power supply problem in sensors. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. EBM Explained 50 pts. Sunday: Closed, 1352 White Pine Canyon Rd One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. GAIN TECHNICAL SPECIFICATIONS GEOMETRY SIZE 1 - SEAT TUBE (C-T) 2 - TOP TUBE (EFF) 3 - HEAD TUBE 4 - CHAINSTAY 5 - BB HEIGHT 6 - BB DROP 7 - WHEELBASE 1016 1022 1037 1051 1067 8 - HEAD ANGLE. Excessive temperature during use. What type of battery is it? You will need to take it to a dealer that has the necessary cable. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Check that the charger is in good condition. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. One of the key functions of the app for e-bikes is fault diagnosis. f. Turn on the . Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. How often are you supposed to 'fully charge' your eBike battery? Ebikemotion - Apps on Google Play Try to restart the engine. Your Inside Guide to the Ebikemotion Companion App - Contender Bicycles Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. This colour indicates the amount of battery charge that is available to use. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Check the wiring accessory, disconnect it and contact the accessory supplier. I was named his supervisor and certainly want to help! If not then maybe the button is defective. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. 203. Both low voltage and over voltage protection can cause an error. David is the owner and the main Author of this site Electricalwheel. My bike is a hot system sold by Hotstream bikes through Amazon. The best practice is to use the manufacturer-recommended battery. Seems to be a real issue with this battery after reading this thread. The sensors of the battery pack got damaged. Why would this be useful? An optional range extender is also available which can be charged away from the bike. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. %PDF-1.5 % 0000002237 00000 n Can I ride this in the wet? Is the amount of assistance supplied by each individual assistance level configurable? A new era in the riding experience. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Loosen the controller and re-plug the hall sensor plug. (435) 214-7287 Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. Charge your battery for at least 30 mins and check if the voltage value increases. Common ebike errors may include: 1. Enable auto pause - pauses in the same way as your GPS cycling computer stops. Using the navigation or maps requires a $4 per year subscription. If the voltage value does not increase, check the connection and try another charger. We fully advise new bike owners to experiment with the settings for each level to find what works for them. Can I alter the assistance levels provided by the motor system? Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. An optional range extender is also available which extends the available range by up to 70%. Find out which bikes won big in Bike of the Year awards 2020/201. Reduce power demand and restart the bike. How electricity flow in an electric bike works. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago I wish this was something I could just do via the app! H\n0E The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! Problem is in the power supply sensor. The assistance will still work but only for approximately 50 miles. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. In any case, here are a list of potential error codes. Just like any other machine, electric bikes break down. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. I have had a error code that shows itself on my ebikemotion app while riding. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Sign up forin-stock updates and discounts! So for any one running into this problem I might have fixed the issue. . How does the range extender connect/fit? This is often referred to as electric bike error 5. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. What if you already have power and still can not get the bike to move? Still not got a working one. Check the position of the spoke magnet. This is a very important project for a big grade and he needs expert help. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. You are using an out of date browser. It occurs when there is a connection problem between the internal controller and the display. 0000003248 00000 n Yes, our e-bikes are pedal-assisted and require rider input at all times. It occurs when both batteries are fully charged. So long story short I am getting a motor sensor error when I try to use my throttle. Seems as though it will start now but shuts down momentarily. Stop charging and allow system to rest for 30 minutes with bicycle turned off. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. orbea gain error codes The charger LED and the HMI will turn BLUE. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. If the error is not solved, replace the battery, Excessive switch temperature. Pink Flash - There is an error in the system. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ If code persists, test with a new controller. Restart the system. Turning your smartphone into the ultimate cycle computer that includes the following functions. Within this menu, there is also a very neat feature. Sounds like only a problem with the app, and nothing to do with the battery or drive system. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. I am trying to understand the relationship between Cycling Modes and Assistance levels. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. Read caring for your electric bike to find our top tips for maximising battery life. Accepting the change you have made maps those levels and the mode to the controller. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello Continue charging. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. Also, when the software encounters and the connection interrupted. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. Thanks. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. Check if your battery has an on/off switch. Think of it as a built-in Google Maps. Ebike passion - Codes d'erreur Ebike et leurs solutions - Facebook Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. If the system locks, please restart the eBike System. Restart the eBike System. People who use electric bikes often get some error codes on the display. Sign up for in-stock updates and discounts! You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Battery Charge 25 pts. It uses a widget technology and allows users to completely set up the information they need to see. 0000000016 00000 n

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