plantronics mute off mute on
If it is one of Windows 10 1809, 1903 or 1909 this likely to be the known Microsoft issue that has been resolved since Windows 10 2004 OS Build 19041.264. Maybe I should tweet about this? INFO 30-Apr-2020 13:39:26,737 [0x00002440]: RefId:[c3987d44-d702-4f2b-8969-eacac40709d3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Find many great new & used options and get the best deals for Jiade PC Headset with Microphone Noise Cancelling & Mic Mute, USB, NEW at the best online prices at eBay! Savi 8220 will not stay muted in MS Teams : r/plantronics - reddit INFO 30-Apr-2020 13:39:24,495 [0x00004ba0]: RefId:[a333c894-70f1-4a87-82ec-de83b98ada97] Plantronics::CallManager::muteCall - MuteCall mute:true Open the Control Panel. Now, the mute/unmute function on the headset will work but the status on the screen shows it Unmuted. DeepSleep 9 plantronics.com . endobj Hi, Could you confirm customer's Windows 10 version? and our Apple Cell Phone Headsets with Microphone Mute Button, Plantronics Cell Phone Headsets with Microphone Mute Button, While the call is active, mute the call from the device or Lync. KB4557957 https://support.microsoft.com/en-gb/help/4557957/windows-10-update-kb4557957
INFO 30-Apr-2020 13:39:26,426 [0x00002440]: RefId:[6b6fbd6f-2124-447a-8072-50b7fbfd9b95] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} All other applications in MacOS with audio are now automatically muting my headset when the audio starts. New. please use Poly Lens >here< to control the BT600 and Voyager. Package Weight: 0.03 lb: BT600: After setting device to mute on it fires back mute off To Turn Off the Mute On/Off Alert System Tray Notification: In the System Tray/Notification Area, click the Show hidden icons button, and then click Customize. INFO 30-Apr-2020 13:39:24,972 [0x00002440]: RefId:[1d1c7c5b-58d4-4159-a154-ce337d0f4cc9] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged Mute/Unmute and leave meeting functions on Plantronics Savi - Microsoft INFO 30-Apr-2020 13:39:26,644 [0x00002440]: RefId:[bf84512e-0543-4a50-a9d8-84f2fea2d9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Hi. The problem seems to be progressive, in that it appears to be occurring more frequently as time goes on. While the call is active, mute the call from the device or Lync. WA_m
I=xJP Mute sync is inconsistent with the mute button on the phone. Sorry for inconvienience. Plantronics 27708-01 Specs. |__Jabra Corded Headsets Plantronics B825-M Voyager Focus Uc Bluetooth Wireless Over - Amazon To mute the device, click Mute. You can imagine how seriously unacceptable is in a job where I am on the phone about 60% of my workday! In order to take advantage of this feature, you need to purchase this functionality. The Plantronics QD In-Line Mute Switch allows you to add a mute switch to the quick disconnect cable used on any H-series headset. Free shipping. INFO 30-Apr-2020 13:39:25,744 [0x00002440]: RefId:[78710e8d-98d5-4dc5-ab8e-94d530872c04] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 790 0 obj Uninstalled and reinstalled software for Plantronics Hub & Ring Central softphone. A tone means the sensors need to be reset. INFO 30-Apr-2020 13:39:24,495 [0x00004ba0]: RefId:[4abf3ae3-3ce4-45ba-bc2b-e7657138ef48] Plantronics::CallManager::muteCall - Setting mute = 1 OMG this sucks! <>stream
INFO 30-Apr-2020 13:39:26,502 [0x00002440]: RefId:[fef900d5-b6ff-4e6d-90ee-35c8c7a95868] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,664 [0x00002440]: RefId:[0be7e0a8-39fd-4e57-8d69-d1e02714f91f] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Plantronics QD In-Line Mute Switch 27708-01 B&H Photo Video Plantronics CS540 has a user replaceable battery. INFO 30-Apr-2020 13:39:25,726 [0x00002440]: RefId:[25f26156-8dc8-40ec-b18b-76b0ed397d46] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Le migliori offerte per Plantronics Blackwire 3200 Auricolari con cavo stereo - Nero sono su eBay Confronta prezzi e caratteristiche di prodotti nuovi e usati Molti articoli con consegna gratis! Make or receive another Lync call; the call may be stuck on mute. US $150.4. DEBUG 30-Apr-2020 13:39:17,456 [0x00004ba0]: RefId:[3ea9475a-581e-4c01-bf46-8ff1c9c9edeb] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_IN_PROGRESS 3. Could you confirm customer's Windows 10 version? Poly Voyager Focus UC Standard No Stand Nigeria boasts SoundGuard Digital technology that helps protect against sound levels above 118 dBA INFO 30-Apr-2020 13:39:25,831 [0x00002440]: RefId:[12ea5fdc-acaa-4235-950d-ef90ed11b983] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again The headset will continue to give a triple beep every 15 seconds. INFO 30-Apr-2020 13:39:25,196 [0x00002440]: RefId:[271fff2b-0b2a-4195-9579-d81acbd903b7] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 2. <>1<>]>>/PageMode/UseOutlines/Pages 678 0 R/Type/Catalog/ViewerPreferences 694 0 R>> Would you like to arrange a web session or such to review my system and experience the problem? INFO 30-Apr-2020 13:39:26,171 [0x00002440]: RefId:[39bf1b8e-46fb-4d43-83c0-a25331ed1584] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,511 [0x00002440]: RefId:[0d34c355-bb76-4283-b0e5-a1c1343df07a] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__Polycom IP Phone Headsets INFO 30-Apr-2020 13:39:25,040 [0x00002440]: RefId:[48d15c98-e40c-4d5f-8d7e-b0780fe5f9c3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:17,431 [0x00004ba0]: RefId:[e85b385b-fe1f-46fb-9df8-2257cd6f525c] Plantronics::CallManager::Fire_EnterActions - Fire_EnterActions: 3 Only things I can think of is in Hub General settings you can turn off mute reminder. [PATCH V3 0/6] ASoC: codecs: Add Awinic AW883XX audio amplifier driver INFO 30-Apr-2020 13:39:25,342 [0x00002440]: RefId:[1b75a38d-65f2-424c-9e4a-25d1a661b604] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:26,465 [0x00002440]: RefId:[65ac0053-11b0-44b6-8bef-ac060c5eea53] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Skype Call and also with other devices such as my iPad. INFO 30-Apr-2020 13:39:26,972 [0x00002440]: RefId:[a48ca47d-213f-41dc-9c16-18dde3f51d62] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} DEBUG 30-Apr-2020 13:39:26,058 [0x00002440]: RefId:[7b96b62a-808f-4a9e-a37f-db849af1f686] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=MUTEOFF Plantronics Headset Auto-Mute Fix Anthony Gerdes Dec 15, 2021 495 For windows versions 20H2 - OS Build 19044.1415 and later: Install Plantronics Hub Software from https://www.poly.com/us/en/support/downloads-apps Use an Elevated Account Login to Install software Issue is now resolved. For HP product support, please visit the HP Customer Support poly | Support Products DOWNLOADS & APPS Community Contact Support (0 ratings) ARTICLE ID: 000064053 Last Published Date: e.g. This thread is locked. INFO 30-Apr-2020 13:39:26,812 [0x00002440]: RefId:[31f1b65c-d029-47d0-b350-b0b3d8408955] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Page 12: More Features plantronics voyager legend mute button not working INFO 30-Apr-2020 13:39:26,756 [0x00002440]: RefId:[974d4847-e577-4345-8c90-29c0b139af66] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Cookie Notice Check Price at Amazon: 4: Plantronics - Blackwire 3220 - Wired Dual-Ear (Stereo) Headset with Boom Mic - USB-A to . endobj INFO 30-Apr-2020 13:39:26,151 [0x00002440]: RefId:[8c9ce041-4a45-407e-a7d3-b6cd3b8d6c3c] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} I filed the report via the application. INFO 30-Apr-2020 13:39:24,727 [0x00002440]: RefId:[449284a9-a7d5-41eb-b6e7-1bac5c3fb9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,437 [0x00002440]: RefId:[2a56f26a-f960-47d8-bd48-3cdd4f11df52] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,512 [0x00002440]: RefId:[9ce8d96e-645f-4edc-b58f-eccd1430f658] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again The headset icon turns red to indicate the device is muted. INFO 30-Apr-2020 13:39:25,457 [0x00002440]: RefId:[2f197334-0d96-4914-913b-d16be50b9563] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,388 [0x00002440]: RefId:[bcf68f96-1a77-47c4-a273-60b7640b3963] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 4V630tX24+9 INFO 30-Apr-2020 13:39:25,311 [0x00002440]: RefId:[20cc9d8c-e27d-470a-885b-4e1affba196b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again endobj Your will also hear an audible notification through the headset speaker. <>stream
INFO 30-Apr-2020 13:39:24,706 [0x00002440]: RefId:[a1045b47-6253-4867-ac14-d15ae6af42ee] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged INFO 30-Apr-2020 13:39:24,705 [0x00002440]: RefId:[ac924e0f-f218-468f-9159-c00c75c4bb41] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged INFO 30-Apr-2020 13:39:17,458 [0x00004ba0]: RefId:[effc14b6-1deb-4c5d-b5de-47e4c5b9115a] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged PLANTRONICS VOYAGER FOCUS UC USER MANUAL Pdf Download INFO 30-Apr-2020 13:39:26,607 [0x00002440]: RefId:[b85f21da-b72b-4acc-b713-a3e2ceae46d5] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Why Poly Focus 2 keeps muting by itself? How to fix it Mute on/off problem with Plantronics BT300M I have a Plantronics BT300M headset, which worked fine with both Lync and Skype for Business, until the last update (16.3.240). Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself. Please let me know if you need more data. But, if you actively attend the meeting and you unmute frequently to say something, then it is a terrible experience. Disable Mute Unmute noises and Toasts in Plantronics Hub INFO 30-Apr-2020 13:39:25,648 [0x00002440]: RefId:[19847bb7-f4b5-4bb9-9cab-9c01879848ee] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again The best and quickest way forward is to contact our Support organization as the community is run by volunteers only. Headset Mutes Automatically (16.3.240) - Microsoft Community Hub I am not sure what's wrong. The "Mute Off" and Mute On" playback is a headset feature from the manufacturer. 5. Alternatively, you can select the device, and click the Properties button. INFO 30-Apr-2020 13:39:24,903 [0x00002440]: RefId:[0a250ff1-d1d0-4781-82ee-a64cc3ae93bf] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} This is incredibly frustrating (both the broken aspect of the application and the lack of response). Plantronics Hub: How to Mute/Unmute the Headset Published By: Published On: . INFO 30-Apr-2020 13:39:25,379 [0x00002440]: RefId:[88d731b0-f054-441e-8509-8f0bf45bd0a6] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Please continue to investigate and provide us a solution ASAP, this is highly frustrating especially given the impact on other applications throughout the OS. INFO 30-Apr-2020 13:39:26,369 [0x00002440]: RefId:[c22e216c-3373-44c8-8808-a04e636ed34e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} One thing that annoyed me was mute and unmute both pings a "toast" and makes a windows sound to notify you. This is a button that allows you to take a phone call when away from your desk. DIRECT CONNECT RJ9 HEADSETS FOR: |__Avaya 14xx,24xx,46xx,54xx,56xx |__Avaya/Nortel Norstar T72xx,T73xx 1. . $36.99 49% off. Quit the Plantronics Hub from the task bar Launched Device Manager, under "Sound, video and game controllers" I right-clicked "Planstronics Savi 8200 Office Series" and uninstalled it. INFO 30-Apr-2020 13:39:25,831 [0x00002440]: RefId:[41ccfff4-3911-4d07-ba05-3eef253ee5ef] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:31,877 [0x00004ba0]: RefId:[fc4ccfb1-f3f3-40e4-be4c-c1628a4347d5] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged. Go to Hardware and Sound. hbbd``b`Y$on$R z $X9 e,Qxb8?M u INFO 30-Apr-2020 13:39:25,590 [0x00002440]: RefId:[1177a936-1748-4eaf-a278-57387e9f256f] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,553 [0x00002440]: RefId:[2e6f7096-5ddf-4a3e-aeaf-e651ebeef004] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Make or receive another Lync call; the call may be stuck on mute. %%EOF INFO 30-Apr-2020 13:39:24,972 [0x00002440]: RefId:[c8b51e37-7a83-4b48-aab9-949afb7c6ffd] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 681 0 obj These sensors are located in the bottom of the ear cups. I use Plantronics Hub windows software, which allows you to update the firmware, set some advanced functionality and even do device reporting into their Manager Pro product (which we can pull into Modality Diagnostics). 4. INFO 30-Apr-2020 13:39:26,868 [0x00002440]: RefId:[c916bb86-16c2-43a0-9cf7-a141b19a4c64] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,234 [0x00002440]: RefId:[4df3c1ee-aed3-4f88-87c7-201ab086a1d2] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,061 [0x00002440]: RefId:[1c0fa8ca-6f7d-4a63-9d5c-b2811b319c7d] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Select Sound. The best way forward, as you have not provided the minimum amount of details needed, is to contact our support team. Manually turning off the sensors: INFO 30-Apr-2020 13:39:25,196 [0x00002440]: RefId:[1e47df5b-24cf-4d5f-9ceb-900010a3fc0b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} *PATCH V3 0/6] ASoC: codecs: Add Awinic AW883XX audio amplifier driver [not found] <000701d8e7521f78bc05e6a340awinic.com> @ 2022-11-11 11:26 ` wangweidong.a 2022-11 . INFO 30-Apr-2020 13:39:25,727 [0x00002440]: RefId:[2eadd8c5-d21e-4e15-9702-511164d6c9a9] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 2018 Plantronics, Inc. All Rights Reserved. Plantronics Hub Known Issue: Mute Stuck On After Quitting Hub 6. Details. INFO 30-Apr-2020 13:39:24,944 [0x00002440]: RefId:[b6915749-0746-4b6a-9b62-3046d36f0337] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again I had to restart the system after the update for it to address the issue but it appears this does fix this issue. This forum is quite hard to find and I begin wondering whether I am a member of an elite few who use Macs and have this problem, 'cause that could be nothing to write home about in terms of Microsoft. The headset icon turns red to indicate the device is muted. |__USB Headsets To mute the device, click Mute. INFO 30-Apr-2020 13:39:26,314 [0x00002440]: RefId:[7b7be2f6-dfcb-4c67-a268-61f916adb909] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Keep your device up to date with the latest software Customize your device settings to meet your work style Access helpful support Poly Lens 4+ - App Store - Apple Quitting Hub for Windows while muted during a Lync call may cause a subsequent Lync call to be stuck on mute. Even better, people want to wear it "so your investment pays off. This did not happen until the update to 16.3.240 so I can pretty safely rule out a headset specific problem. INFO 30-Apr-2020 13:39:25,061 [0x00002440]: RefId:[4d964666-3a4b-47cf-a5c8-fb389bcb6e26] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,981 [0x00002440]: RefId:[87cb1a6a-982a-44e8-9d51-d1c1e5e79017] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again If you have any more issues please work with our support organisation. INFO 30-Apr-2020 13:39:25,341 [0x00002440]: RefId:[ec3da208-7de1-43d1-9325-d844f13d33c7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} It's unfortunate that the current release is not helping - it seems it even worsened the situation, never thought THAT would even be possible. endobj INFO 30-Apr-2020 13:39:25,400 [0x00002440]: RefId:[386f60ca-6657-4137-89b1-6b8d303fdc19] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again As soon as it does this once then the headset will mute itself in every other application that includes audio. INFO 30-Apr-2020 13:39:31,865 [0x00004ba0]: RefId:[56dff5eb-1c69-48ad-a3d9-96b79d9fa3b2] Plantronics::CallManager::Fire_EnterActions - Fire_EnterActions: 0 CORDED HEADSETS Kam Foo Aw: I am on Sierra and my system is fully up to date to the latest version released by Apple. This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. INFO 30-Apr-2020 13:39:26,059 [0x00002440]: RefId:[02552c46-456a-476d-8114-bca17a37c815] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged INFO 30-Apr-2020 13:39:26,237 [0x00002440]: RefId:[002ca993-15e2-4bbe-9114-c92578b35f69] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} You hear these annoying notifications even if you use CTRL + Spacebar (Push-to-talk). INFO 30-Apr-2020 13:39:26,682 [0x00002440]: RefId:[88633f42-6406-4091-b911-1dfb5617bb6f] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} How do I get my Plantronics headset off mute? - gudevsoc.com Which device and OS are you using. SKU:IN9600013 On the bright side there are options that helps avoid the bad performance. Most Plantronics headsets give users the option to mute their headsets using the volume buttons on the device. Here is the SessionManager.log extract: From the Plantronics Software drop-down list, choose Hide icon and notifications. When I am in MS Teams meeting on windows 10 using voyager 5200 headset, if I push button on headset I hear a beep and still remain unmuted. INFO 30-Apr-2020 13:39:17,430 [0x00004ba0]: RefId:[e366b54a-9af0-48d8-afcf-1c9105b5157f] Plantronics::CallManager::outgoingCall - OutgoingCall Call( ID: <1> ConfID: <0> InConf: <0> ) Contact( Name:
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