i work for nsw recruitment process

Each test measures something different according to the scenarios they contain. Relate your passions and interests to what the job offers you. A technical skills assessment measures your professional or occupation-specific skills. If you gain a place in a talent pool, well done! In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. 2. Click Here to access the Role Description. supportting business process improvements, providing solutions aligning with listed by More information. JobListing - force.com If you experience technical issues please contact I work for NSW on 1800 562 679. Assessments - I work for NSW Submit your application online Online assessments Learn more about STEP 1 STEP 2. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. a range of business processes identification, modelling, analysis, design and Support the adoption and continual improvement of Business Process Management For copies of recently issued ministerial press releases or information on the election policies of any political party as they relate to the Public Service Commission or its portfolio area, please go directly to the website of the relevant political party. You should prepare a succinct application demonstrating why you believe you are the best person for the position. The same applies if you are a recruitment agent. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments Information for graduates with disability. Our recruitment process is in line with the Government Sector Employment Act 2013. Information for graduates with disability, Administration and support in schools - education.nsw.gov.au As an agency within Department of Customer Service (DCS), Service NSW offers flexible working, competitive pay and conditions, and support employee health and wellbeing. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. Find out more by contacting SalaryPackagingPLUS! As such, if you require any adjustments to submit your application, please get in touch with us at careers@nswcc.org.au Steps of the recruitment process. optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. If offered, do a sample assessment before completing the formal assessment. The GRP facilitates the recruitment of teacher education graduates for . We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. The usual, apply through recruitment, phone interview, in person interview, referee check, offer. . Make time to plan your recruitment process to put yourself in a good position to find the best person for the role. Use the behavioural indicators to prompt you on customer service actions and responsibilities. Rural/ Metro/ Mental Health/ Allied Health/ Nursing and be the lead contact to support Hiring Managers in that discipline. . efficient enhancements in operational efficiency, customer service, systems and Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. (BPM) to ensure effective governance and best practice processes and principles steps and track your progress throughout the recruitment process. Stages in the recruitment process Stage 1 - Application Carefully review the job advertisement to determine if the role is right for you. More information about the NSW Public Service Commission. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. Our library opening hours are between 8.30 am to 8.30 pm. Copyright 2015 NSW Public Service Commission. Complete and submit your application. transferable knowledge (theoretical or practical understanding of a subject), skills (developed through training, experience, or practice). contact you to make sure you want the job, discuss and agree on the conditions of your employment, ask you if you need workplace adjustments to help you do the job, talk about other arrangements like flexible working. Permanent Firefighter Recruitment FAQs - Fire and Rescue NSW How to set up an effective HR recruitment process in 10 steps You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. I was provided with the best pool of candidates I could have asked for. Review the role description to help you understand the capability and other important things about the job. Review your previous work (paid and volunteer) and study experiences. On the day, you will receive a briefing and be given the opportunity to ask questions to ensure you understand the requirements for each activity. Privacy Agreement - Oracle I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement The recruitment process: 10 steps necessary for success This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. Work experience (paid and volunteer) with most recent experience first. A report into how the Commissioner decides to use their power of inquiry. Fact Sheet - Applying for Government Recruitment Information The interview will generally involve a single interview panel consisting of two or more assessors. Our digital services team employs over 500 designers, engineers and product managers. As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. analysis, design reengineering to support business process improvement and east Adjustments for individual needs I look forward to working with Pulse and the team in the new year when we start hiring again! In-tray exercises simulate administrative aspects of a role. The application process Read more about the application process for the 2023 NSW Government Graduate Program. A background in retail sales is also highly regarded. Stepping Up Website: is a resource designed to help indigenous job applicants apply for positions in NSW Health. Search for a job at I Work for NSW. We support innovative programs in areas as broad as digital government, consumer protection and major public works. Correctional Officer - Security & Intelligence, Southern NSW Please visit Microsoft to upgrade to MS Edge. we expect a small number of applications. you will drive the end to end recruitment. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. material foroperational Capabilities are: They come from the NSW Public Sector Capability Framework. Applying for a role | NSW Dept of Planning and Environment We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. Undertake analysis on a range of business process identification, modelling, Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. Specify your job search criteria, then click "Search for Jobs". Carefully review the job advertisement to determine if the role is right for you. Workplace privacy - Fair Work Ombudsman Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. Search jobs. Focus on how your knowledge, skills, and abilities match those needed for the job. confirming your right to work in Australia. If this sounds appealing to you, we welcome your application! Because of this, recruitment agents have an important role in educating and reminding employers about their legal obligations. Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing The Public Service Commission's Employment Portal offers advice on recruitment and selection, including legal requirements of the Government Sector Employment Act 2013 and the Government Sector Employment (General) Rules 2014, and the NSW Office of Local Government oversees Guidelines for the Appointment and Oversight of General Managers (2011). describe why youre interested in working for the agency or in the NSW Public Service. having a driver's licence when driving is a key part of the job. Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . Copyright 2015 NSW Public Service Commission. The Department of Customer Service (DCS) is a great place to work! I work for NSW hiring Senior Manager Recruitment & Workforce We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. Remuneration: $33.46 - $34.26 per hour plus superannuation. If offered, do a sample assessment before completing the formal assessment. We may ask if you meet an essential requirement for the job. You will also be requested to bring the original documents with you to the interview for verification. Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. Join the Service NSW team of talented, passionate people. Our recruitment process. Your resume (also known as curriculum vitae or CV) is a summary of your: A resume needs to be up-to-date, clear, concise and well organised. Employment and residential checks Fitness/Psych Medical 3. why you want to work in the NSW Public Service. So we work with a range of recruitment specialists . Summary a brief introduction about you, your work experience, training and interests. Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. Reference checks will be completed prior to offering you employment. Jobs in Regional NSW - Regional NSW Job Agency | Hays Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. You belong in our diverse and inclusive workplace. Support the adoption and continual improvement of Business Process Management If the job ad requests a cover letter, you must submit one with your application to be considered for the role. Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. The following question is about the 'Commit to Customer Service' intermediate capability. optimise business outcomes Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. dealing with a question or complaint for a customer service-focused job. Copyright 2015 NSW Public Service Commission. This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. Please enable scripts and reload this page. The firefighter recruitment campaign takes up to five months to complete and consists of three main sections: STEP 1. The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. PDF Quick Guide: Recruitment and Selection process for hiring managers Other assessments vary depending on the job and what is being assessed. Check the advert and role description of the role to find out more. Total remuneration package: $66338.79 - $67937.54. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. . All rights reserved. The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! Answered 1 January 2019 - Customer Service Representative (Former Employee) - North Sydney NSW Pleasant group interview, very professional Answered 21 October 2018 - Fraud Specialist (Current Employee) - Sydney NSW 1 fave to face interview The purpose is to determine if you can do a technical part of a job. This is your chance to show us who you are and put your best foot forward! We use all the information we collect to compare candidates and make our decision. Looking for a rewarding career? You Belong HereWe are committed to diversity, inclusion, and new ways of working.We have 8 million+ reasons to care and want our employees to represent the communities that we serve. Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. Position Classification:Administration Officer Level 4 Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging Hours Per Week:38 Requisition ID:REQ381575. 7. Give an example of a situation where you provided services that were customer-focused. Once you have found the job you want to apply for, submit your online application through the I Work for NSW website. Very impressed with Pulse Recruitment's team's attention to the job brief. Explain what attracted you to want to work for the NSW Government. We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. customer service on behalf of the NSW Government and be ready to describe your interest in the role or in working for the agency or the NSW Public Service. support@jobs.nsw.gov.au . Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. other activities, such as group exercises or role plays. Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. Recruitment Policy and Procedure in HRM - HRHelpboard Includes information on the GSE Act, Rules and Regulations and guidelines followed by the PSC in utilising the Commissioners power. Role:Process Improvement Recruitment Process The application process varies from program to program. If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. You must submit a separate application for each position for which you wish to apply. This means your application is being considered for a role in the 2023graduate program and you may be contacted by one or more of the government agencies looking for graduates. NSW Health applicants The purpose is to determine if you can do a technical part of a job. This is where we ask all candidates the same set of questions. Copyright 2015 NSW Public Service Commission. All rights reserved. Great news, the Recruitment Beyond NSW Program supports qualified teachers to gain approval to teach and ongoing full-time employment with the NSW Department of Education in regional and high-demand schools. Includes reports from 2012 to now. We will ask your permission to contact your referees before we do the checks. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Allow 2-3 hours to complete the entire application. Support business to identify, drive and deliver continuous improvement and In individual case study exercises you receive information about a work-related scenario. Targeted questions are open-ended questions. Focus on providing specific and clear responses. other activities, such as group exercises or role plays. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. Be specific dont tell us what you think you might do in the situation tell us what you did. his is a Category B position. If this is the case, we will make this clear in the job advertisement. university, TAFE or school if you have limited work experience. Capability Application Toolto prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities Industry: National Services & Agencies. Strategy and Customer Support Divisionwithin Service NSW brings focus Do you have a passion for anything and everything to do with technology? You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2. 9217 4888 or . Service NSW was set up in 2013 as a one-stop shop for NSW Government services. customer service on behalf of the NSW Government and All other streams will only need to attend one assessment centre. You can use this time to research and prepare your proposal, analysis or response. All rights reserved. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. We offer more than just a job, with careers almost as diverse as our people. All rights reserved. odecide how to respond to correspondence. Example: Responding to a targeted question about your interests. Your application should include responses to the targeted questions and your resume / CV. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. customer experience to all citizens across NSW. Work at TAFE NSW opportunities. Recruitment and selection - Independent Commission Against Corruption 1. There are currently 110 jobs Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. at $81475 base plus superannuation. To be bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. Human Resources and Recruitment | Recruitment, Central & North Coasts - Newcastle & Hunter Valley / Newcastle, Hunter & Region. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. when we expect a large number of applications. Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. present your findings, in writing or verbally. If you are invited to an interview, you may be asked to upload a number of documents to your application online. Application process | NSW Police Recruitment In the assessment centre youll be asked to complete two activities which each run for approximately one hour. Location:Sydney /Hybrid working options. processes to support business operation Prepare your answers in advance and practise out loud how you'd respond. Use full sentences, check your spelling and grammar, and stay within the word limit. include any specific information requested in the job ad, address the focus capabilities listed in the job ad, look through, showcase your achievements in past jobs or from other contexts, for example volunteer work, show us that you have most of the skills we are looking for, tell us about your passions and interests, show us how your current skills are transferable to new situations. Applicant tracking. Employment Type: Various Permanent and temporary opportunities. Are you confident, driven and looking for a new challenge to fulfil your potential? Revenue: Unknown / Non-Applicable. Review the job advertisement and role description. providing coaching to a team member for a manager role. Recruiting. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. Complete your application using the online form on. You may be trying to access this site from a secured browser on the server. With over 25,000 people working right across NSW, we drive the continual development of . In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. Not only on capabilities, knowledge and experience. Physical Aptitude Test (PAT) Learn more about STEP 2 STEP 3. Writing your application Writing your application When preparing your application, there are some key things we need to know about you. We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. For the social work stream the activities are a structured interview and a role play. A guide to support senior leaders with organisational strategy. Copyright 2015 NSW Public Service Commission. Test your computer equipment before you start. present your findings, in writing or verbally. Other assessments vary depending on the job and what is being assessed. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Our recruitment processes help you to show how you are the person best suited to the job and the agency. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. Have I always wanted to work in this occupation or sector? To answer this type of question you should: Use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. Our values of accountability, trust, service, and integrity drive our initiatives and culture. Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. successful in this role you will have: Experience in a similar role Strong communication, collaboration, and problem-solving Your application will be reviewed against the requirements of the role. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . Copyright 2015 NSW Public Service Commission. processes to meet the business objectives Effective Candidate Evaluations. Employment Type: Permanent Full Time / Part Time. Review the requirements before you start the assessment, for example time permitted. Undertake analysis on a range of business process identification, modelling, assist with interview and other assessment techniques. Sydney. Sydney, NSW, AU. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job.

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