sunset group lawsuit
This will surely increase the credibility of your complaint. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. How To Cancel a Manhattan Club Timeshare? When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. Take action now! We should all boycott that country. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. Please visit this website (specially the video section) to know in detail how these companies operate. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Were happy to help in any way we can. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. Sunset Beach Group review: Scam. 2. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. by consumers, for consumers. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. A fast Google search will load several past timeshare exit scams that you educate yourself on. While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). This never happened, so we wrote several additional emails to this firm. The document they show is a complete fake. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, But the contract actually lists only 7 months out of the year that we are allowed to use our "week". There are so many complaints, is a class action lawsuit possible? We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. We couldn't get reservations 9 months in advance. not being from the USA it makes it difficult for us to find someone. You will speak with two reps who tell you that they are giving a . We finally were contacted by a person named Rosalia Silva Campos. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. This may also include calls and text messages to my wireless telephone numbers. Walking Away From Timeshare Maintenance Fees This will Happen. Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file Can You Get Rid of an Occidental Allegro Timeshare? Thanks. Lawsuit Seeks To Overturn Trump Administration's 'SUNSET Rule - NPR Records of municipal courts and justice courts are housed here also. to justify the additional $480 added to the $9, 815.00 balance. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) I bought their package and regret it very much. Has anyone successful stopped paying maintenance fees? 1. sunsetgrouplies@hotmail.com. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. We decided to take advantage of this. $2, 000 down t he drain. Sunset Group, Resort Management Review - Ripoff Report AIDS Healthcare Foundation offers to buy Sunset Gordon tower, drop lawsuit There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. Please contact me at zillayh@gmail.com. This was in March and up until this day they still haven't paid our membership to Ice Gallery. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Our experience was similar: It all started the moment we stepped off of the airplane in Cancun, Mexico. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. How To Cancel Royal Holiday Club Timeshare? Very unusual procedure. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. 3. I hate those people with a passion. Please read and let me know what you think. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. 5 minutes of your time could help you resolve this nightmare once and for all. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. We only recommend companies with high ratings and strong track records in the industry. Same liesA class action is not possible, you would have to sue them in Mexico. I asked for the details of multiple travel destinations package. In some cases, your timeshare developer may offer an official exit program. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). We recommend you contact your timeshare company before working with a timeshare exit company. The tour was nice, then came the HIGH pressure sales pitch. Our mission is to eliminate scams in the timeshare industry. Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow The Better Business Bureau is a great way to check if a company is reputable. Search. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! I said "I said mail, not phone, not fax, and not email". I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. Official Site | Sunset World Resorts & Vacations Experiences They just called my house. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. Write a review Sign in. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. I also sent registered letters immediately just to be sure and cover all angles. Our goal is to make it simpler for you to explore your options. Sunset Beach Group review: Scam - Complaints Board On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. We decided to fight this through our credit card companies. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 They accepted this and said they would process the paper work and credit our accounts. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. Timeshares & Vacation Clubs. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. Thanks! Sunset Solutions Group Reviews, Complaints, Customer Service - Revdex.com They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. The Sunset Group is a scam. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! This is multiple scenarios with the same story. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Ask to use the internet to download the real form from the IRS. Go figure. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions I refused to proceed and insisted travel package detail. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. We would alert against working with companies that have been known to scam individuals. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. How To Cancel a Vacation Village Timeshare? In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. BIG MISTAKE! If youre set on going the DIY route, know that it will likely be a long and difficult process. How to Get Out of a Sheraton Vistana Timeshare? The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. There is equity in the "purchase". We protect your data. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Thanks. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." But opting out of some of these cookies may have an effect on your browsing experience. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. It does not guarantee any level of quality of the room. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Please help! As our team reviewed the website, the first thing we came across is the no up-front fee required . Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. What are the process you did? We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. They tell you lies to make you buy their packages. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Her "closer" finally agreed to text me the details. Please we nees help. I bought their package and regret it very much. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! How To Cancel Holiday Inn Club Vacations Timeshare? They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. Sunset Groups ratings and reviews reflect all of these issues and complaints. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. Filed March 20, 2017 they will admit that trading your private residency with someone else costs $189 each time. Hi! The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. It does not say what "services" are. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. You can explore this all the more effectively by reading past timeshare exit reviews. OMG, this scammers need to be stopped. Hello. It was very overwhelming and confusing. It does not guarantee you any actual access to a room for any amount of time. These are more complaints about this resort: By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. It has now been almost 5 months and I am losing faith they will ever pay me back. They are taking away their earnest money based on lies and misrepresentation. Author of the review. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. Signed, It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). I would be very interested in a class action lawsuit also. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. FRAUD (charge #2) - Pg. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. Hello I was scammed too. You can also try to sell your timeshare on your own. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. The whole thing is a rip off as far as I can tell and very stressful for anyone. They said they cannot do business via phone, fax, or email. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. If someone wants to make a discussion forum and share information, contact me But they lied about everything. This took several months to correct. Cancel a Hilton Grand Vacations Timeshare? For example, you could sell your timeshare privately on a resale website. 1. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. . Sunset Lounge lawsuit heads to court while venue continues to sit empty. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. How To Get Out of a Grand Solmar Timeshare? The first was to continue with the upgrade - which we did not want. Not sure who to start legal proceedings through. In reality, all-inclusive is mandatory for usage at all their Cancun locations. We are rather disgusted with Sunset and would like to chat with any/all about this. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. This person was useless and was very dishonest in her statements to us. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. Average Cost to Get Out of Your Timeshare? My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. This may also include calls and text messages to my wireless telephone numbers. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. I was in suspense. He said they will process my deposit refund. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. How to Get Out of a Capital Vacations Timeshare? This effectively nullifies the contract. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. Info on Sunset Resorts, Cancun & Playa del Carmen Hello I was scammed too. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. Is there any legal action being taken against the Sunset Group? I would also be interested in any class action lawsuits or any way to getting our money back. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. We finally caved in and agreed to meet the last day that we were there. www.sunsetscam.com Unfortunately, almost every timeshare exit company promises to do the same thing. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. #5. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . Have you been able to get any resolution? I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. Kings Creek Plantation Timeshare Cancellation? We wanted to leave several times, telling them that we were not interested but they wouldn't back off! They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. The above comments confirmed my suspicion of a potential scam. How to Get Rid of a Timeshare in Florida? Historical Court Records (more than 50 years old). How to Get Rid of a Timeshare with a Mortgage Balance? How to Get Rid of Garza Blanca Timeshare ? Cancun, Quintana ROO Mexico C.P. 8. We also use third-party cookies that help us analyze and understand how you use this website. I also almost got scam by Sunset World too . In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Can You Get Rid of a Sunset Group Timeshare? If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. What should we do? Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to.